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YOUR CART
BUY 2 · GET 1 FREE
Choose two eligible products and enjoy one additional fragrance absolutely free.
ABOUT SHAH’E
We believe a good fragrance does more than smell good. It becomes part of the way people remember you.
That belief is at the heart of SHAH’E.
We created SHAH’E for people who enjoy fragrance as part of their everyday life — whether it is the scent you wear every morning, something special for an evening out, or a fragrance you choose for someone you care about.
Our collection brings together Eau de Parfum and concentrated perfume oils in a variety of fresh, floral, musky, woody and oriental fragrance styles.
We want fragrance to feel special without making it unnecessarily expensive or complicated. That is why we focus on fragrances that are enjoyable to wear, thoughtfully presented and accessible.
Find the scent that feels like you.
They Follow, You Lead.
WHY SHAH’E?
Choosing a fragrance is personal.
It should smell good to you, suit the moment and make you feel good when you wear it. At SHAH’E, we keep that simple.
LONG-LASTING
Our fragrances are selected with lasting performance in mind, with a fragrance experience that can stay with you through the day.
EDP & ATTAR
Prefer a spray or a concentrated perfume oil? Our collection gives you both options.
A FRAGRANCE FOR EVERY MOOD
Fresh, floral, musky, woody, warm or oriental — explore different personalities and find the one that feels right for you.
HONEST & ACCESSIBLE
We believe enjoying a beautiful fragrance shouldn't have to be complicated or out of reach.
WE’RE HERE TO HELP
Not sure which fragrance to choose? Have a question about your order? Just reach out. We're happy to help.
Your fragrance is part of your presence. Choose the one that speaks for you.
RETURN & REFUND
We want you to receive your SHAH’E order safely and exactly as you ordered it.
Damaged or Incorrect Orders
If your order arrives damaged, leaked, broken, or contains an incorrect product, please contact us within 24 hours of delivery.
For a damaged product, a continuous and unedited opening/unboxing video is required. This helps us verify that the damage was present when the package was opened and was not caused after the product was received.
Please send your order details, the opening video, and clear photos of the outer package and product. Once we review the information, we will let you know the next steps and, where applicable, arrange a replacement or refund.
Opened or Used Products
Because fragrances are personal-use products, opened, used, tested or partially used products are generally not eligible for return or refund, unless the product was received damaged, defective or incorrect.
Unopened Products
Requests involving unopened products may be considered on a case-by-case basis, subject to the condition of the product and applicable laws.
Refunds
Once a refund is approved, it will be processed through the applicable payment method. For approved damaged, defective or incorrect orders, we will communicate the return or replacement procedure and applicable shipping arrangements.
PRIVACY POLICY
We respect your privacy.
Information We May Collect
Name, mobile number, email address, delivery address, order details, and information you choose to provide when contacting us.
How We Use It
To process and deliver orders, contact you about orders, provide support, handle returns and refunds, improve our website and services, and send promotional communication where permitted or where you have chosen to receive it.
Sharing Information
We do not sell your personal information. We may share information necessary to complete your order with trusted delivery, payment and technology providers.
Keeping Information Safe
We take reasonable steps to protect the information we handle. No online service or electronic storage method can be guaranteed to be completely secure.
Updates & Contact
We may update this policy from time to time. Questions? Email shaheperfumes@gmail.com or WhatsApp +91 94978 64457.
TERMS & CONDITIONS
We want shopping with SHAH’E to be simple and clear.
Products & Availability
We make reasonable efforts to keep product information accurate. Small differences in appearance or packaging may occur. Products are subject to availability, and obvious listing or pricing errors may result in cancellation and, where applicable, a refund.
Prices & Offers
Prices may change. Our offers are: Orders of ₹499 or more — free shipping across Kerala; 5+ products — 10% off; 10+ products — 25% off; Buy 2 Get 1 Free applies when two purchased products are from different price ranges, with the free product valued up to the lower-priced purchased product. At checkout, eligible customers may select any one promotional offer — Buy 2 Get 1 Free, 10% off, or 25% off. Promotional offers cannot be combined. Free shipping is applied automatically when the order reaches ₹499 and is independent of the selected promotional offer.
Orders & Delivery
Orders are subject to confirmation and availability. Delivery times can vary due to location, courier service, holidays, weather and circumstances outside our control.
Fragrance & Longevity
Fragrance is personal. Smell and longevity can vary depending on skin, body chemistry, weather and application. Any longevity mentioned is an indication of expected performance, not a guarantee of an exact number of hours for every person.
Returns, Content & Changes
Returns and refunds are handled according to our Return & Refund Policy. SHAH’E name, logo, photographs, graphics, text and other original website content may not be copied or commercially used without permission. We may update these terms when necessary.
